Smiling woman cataract patient on phone checking vision insurance benefits

How to Know if You Need Telemedicine for Eye Care

If you've noticed symptoms like itchiness, irritation, or redness in your eye, it might mean there’s an eye infection or condition that needs attention.  


It can be challenging to get to the eye doctor's office, especially if you're busy or it's hard to get there. But there's good news – you don't have to go to the clinic to see the eye doctor because of telemedicine. With telemedicine, you can talk to your eye doctor using video or phone calls. They might be able to figure out what's wrong and help you with certain eye issues without you having to come in.  


Continue reading to learn more about telemedicine and how to know when to schedule a virtual appointment with your local Grene Vision Group. 

What is Telemedicine?

Telemedicine lets you talk to a healthcare expert over the Internet using your computer or phone. It's sometimes called telehealth or telecare, and it's essentially a doctor's visit without leaving home.  


This way of getting healthcare makes it simpler for you to get help and might mean you don't have to go to the doctor's office as often. It can save you money and give you the chance to talk to a doctor immediately so you can find out what to do next. 


Even before the pandemic heightened its importance, telemedicine was already a big part of the health care system. Research says that telemedicine can improve the patient's experience and can help you figure out if you need to see a specialist in person.  


When Should You Use Telemedicine?

All you need to take advantage of telemedicine is a smartphone or computer and a secure internet connection. You may want to schedule a telemedicine appointment for many different reasons, and some people seek virtual eye care for reasons such as: 

  • They have limited access to medical care because of their location. 

  • They want to reduce the number of germs and people they are exposed to. 

  • They lack a method of transportation to the eye exam or have no easily accessible public transportation options available. 

  • A disability or illness that makes it difficult for them to leave home without assistance. 

  • They have a busy schedule, and a virtual eye exam can cut down on commute time. 

What Can Be Treated with Telemedicine Eye Care?

It’s important to note that not all eye conditions can be treated in a virtual appointment. Oftentimes, an optometrist must conduct tests or procedures during an in-person exam to identify the problem.   However, telehealth still plays a considerable role in eye care. Your doctor can diagnose and recommend treatment for a variety of eye conditions and emergencies over a telemedicine visit. Plus, a virtual consultation can effectively decide if you need to visit your local Grene Vision Group office.   There are several common conditions that can be diagnosed through your telemedicine exam:  

Dry Eye

 This condition is often caused by inadequate tear production or as a side effect of a medication. Dry eye makes your eye feel irritated, often giving your eye a burning or stinging sensation. This condition can lead to potentially harmful eye infections if left untreated.  

Subconjunctival Hemorrhage

 This is a red blood spot on the white of your eye. A subconjunctival hemorrhage happens when your eye is strained by sneezing, coughing, or trauma to the eye.  


This condition occurs on the eyelid, typically at the base of the eyelashes. Those with blepharitis will experience eye irritation and redness. This condition is caused by clogged oil glands, allergies, or eye infections.  



A chalazion is an inflamed bump on your eyelid. It’s caused by blocked oil glands and can grow larger over time.